Zero no-shows. Full chairs. Zero software migrations.
The autonomous AI receptionist that calls, texts, and emails your patients to confirm visits, handles reschedules, and syncs directly into your existing schedule.
Inbound call
Ringing at the practice
0:00 / 0:47
Live transcript
- SystemPractice line ringing. Overflow timer started (15s).
Dentally availability (demo)
- Tue 09:20 · Dr Amelia HartFree
- Tue 11:40 · Dr Callum ReidFree
- Wed 15:00 · Dr Amelia HartFree
- Thu 08:40 · Dr Nadia OseiFree
Outcome
Reception is busy. The call is answered after 15 seconds and ends with a confirmed appointment.
SystemPractice line ringing. Overflow timer started (15s).
Works with your diary
No migration. No new practice software.
Every status below is the honest one. Only Dentally is wired up in this prototype, and it runs against local demo fixtures.
- Demo integration
Dentally
Dentally
Availability lookup, appointment write-back, recalls and waiting lists.
- Partner access required
EXACT
Software of Excellence
Planned appointment sync via the Software of Excellence partner programme.
- Partner access required
R4 / Sensei Cloud
Carestream Dental
Planned appointment sync, pending Carestream partner access.
- Planned
Google Sheets
Google
Planned fallback for practices without an API-capable system.
- Planned
Google Calendar
Google
Planned two-way calendar fallback.
- Available in pilot
Custom webhook
techmate.one
Signed outbound status callbacks to a practice-supplied endpoint.
Beyond reminders
Notifications tell patients.
The agent gets to an outcome.
A practical comparison of common reminder workflows and an autonomous agent. Available capabilities vary by system and configuration.
Capability
Common reminder workflow
techmate.one agent
SMS and email reminders
Common reminder workflow
Scheduled templates are sent as individual reminder messages.
techmate.one agent
Carries conversational context across voice, SMS, and email, then stops the sequence when the patient responds.
Outbound phone calls
Common reminder workflow
Reception manually works through the confirmation call list.
techmate.one agent
Autonomous voice calls confirm visits and record each outcome for the practice.
After-hours call handling
Common reminder workflow
Voicemail or a standard greeting captures the call for later.
techmate.one agent
Answers around the clock, handles configured requests, books, or escalates to a human.
Interactive rescheduling
Common reminder workflow
Patients are directed to a self-service link or asked to call back.
techmate.one agent
Finds a suitable slot during the conversation and rechecks availability before writing it back.
Short-notice gap fill
Common reminder workflow
A broadcast reminder is sent to the waiting list.
techmate.one agent
Contacts priority patients in sequence and stops outreach as soon as the chair is filled.
Existing practice software
Common reminder workflow
The practice system remains the core system of record.
techmate.one agent
Runs as an add-on layer, verifies every write-back, and requires no software migration.
What it actually does
Three operations that decide whether a chair earns or sits empty.
Hybrid inbound overflow
Your team always gets first refusal. After a ring delay you choose, unanswered calls roll to the agent, which books, reschedules, or hands straight back to a human.
Warm transfer on any phrase your practice puts on its red-flag list.
Multi-channel fallback
A sequence, not a single blast. Voice first, then SMS, then email — with the timing and wording set per practice, and every attempt recorded.
Stops the moment a patient responds on any channel.
Cancellation backfill with verified write-back
When a chair frees up, the waiting list is called in priority order. Availability is re-checked immediately before writing, and the diary is the source of truth.
If the write-back fails, staff are told plainly and the chair is not counted as filled.
Estimate the gap
What are missed appointments costing you?
Move the sliders to your own numbers. The arithmetic is shown so you can check it.
Practice-wide total, not per chair.
Annual value of missed appointments
£49,920
8 × £120 × 52 weeks · £12,480 per chair
Recovered at a 35% assumption
£17,472
≈ £1,456 per month · 146 appointments a year
The 35% recovery rate is a deliberately conservative demonstration assumption, not a measured result or a guarantee. Your own figures should replace it during a pilot.
14-day pilot
Run it on one site, for two weeks.
We start with a single practice and a single workflow — usually inbound overflow or cancellation backfill — so you can judge it on your own diary rather than on a demo.
- Your reception always answers first; the agent only takes the overflow.
- Every booking is written back and verified, or flagged for a human.
- You keep your existing practice management system.